It is important to set the standing limit above everything.
The distance between two interlocutors has a message,
The stronger the relationship between people, the shorter the distance between them.
If their relationship is not strong, the distance between them standing and talking to each other may have four levels.
They are:-
Friendship boundaries This boundary is no more than two sides and it is the boundary of lovers. It is not good for the buyer and seller to use such boundaries because it can push the buyer away.
Personal boundary this boundary is the boundary between the buyer and the seller. There is the shortest, The length is two to four feet and some buyers do not even choose to enter this limit.
It is the most appropriate for buyer and seller talk with social boundaries. It may be four to six feet long, except that it is four to twelve feet long.
Public boundaries A boundary like this is a boundary between a teacher and a student. A sales representative speaking to a crowd of buyers can use a boundary like this.
The length of the fan may be more than twelve in total, and the seller needs to understand these standing limits and use them as needed.
Physical approach and greetings. A crying wife says she abandoned herself and her husband abandoned her-Proverb.
Nonverbal messages include body approach and greetings
Our demand plays an important role in sales.
When we talk about physical approach, we mean the hair from head to toe the way you. It means you appear with it.
Physical presentation will include dress, hairstyle and facial grooming.
Sales professionals say that our clothes can influence 95% of our physical presentation, Because 95% of our body is hidden by clothes, therefore, a professional salesperson must take proper care for his dress.
The seller’s clothes should be taken care of The seller’s clothes should always be clean, attractive and preferably formal clothes that are acceptable in many workplaces.
Our dress style affects not only the outsider, but also the way we think, for example, when you leave home dressed clean and attractive, your self-confidence is great.
If your dress is not pleasing to the eyes, however, you will not have full self-confidence, When this attitude towards yourself will decrease and your actions may not be posetive.
This may affect the respect and trust people have for you, so the way you dress affects the way you think of yourself.
Before eating a meal or drinking a drink, we always look at the pot it is served.
If good food is served in a poor quality pot, we will be disgusted with the food as a whole.
Similarly, even if a sales offer has a good message, the way the seller dresses should influence the buyer’s interest. Even if the type of product/service sold varies, clothing should be clean and dignified.
Seller experts say that your product/service
If you are selling to the company, when preparing a sales proposal.
The firm guideline you should follow is that your dress is preferably one level above that of the people who work in the company.
In addition, hair and facial hairstyles affect sales. It is best if the seller is male at any time with short hair and nicely cut facial hair.
An inside salesman joke goes that long hair (for men) causes short sales. the women’s, whether long or short, should be properly fitted and beautiful.
Overall, your approach has something to say to yourself and the other person.
While a good approach conveys a good message, a bad approach conveys a bad message.
On the other hand,the first sales reading style is very important. This is something that sellers in different directions should really think about in our country.
Many times in my experience, most sellers do not start a conversation with buyers by greeting them.
Especially Sometimes sellers are talking to friends or relatives and when the buyer comes upstairs they don’t even look at the buyer until they interrupt.
In short, if you stop greeting a customer while you are talking to someone else (relative or friend) about something other than your work, you have sent a big message
The message is that we are having a heated conversation, but you have come and disturbed us, please get out of here.
Therefore, when a professional seller meets a buyer, he should first greet him with a bright face
1, Your face should be bright.
2, You need to give him attention.
3, If the buyer wishes, it is preferable to read by hand.
There are people who don’t want to be read by hand but this one needs to be careful. But the buyer is human and it is a natural gift to look at your outside and guess.
So regardless of what you get from my outside, taking care of your dress, your hair, your presentation is one of the things that will make you successful in sales.
The first thirty seconds are very crucial in a buyer-seller relationship.
These seconds form the first impression and this view is a great foundation for the ongoing process.
You have the only chance to create the first impression,Once you mess it up it can be very hard to fix it again so, it is important to use those first thirty seconds properly.
Physical activity
One of the strongest skills a successful salesperson must have is the ability to move, It is a body that can be read and used.
Just as words convey messages, a buyer can convey larger messages with gestures. The role of the seller is to identify the messages correctly and use them in his conversation.
Generally, during the buying process, shoppers convey three main messages through gestures.
These messages are signs of agreement, warning signs and rejection signs.
Agreement signs (green cards) These signs indicate that the buyer agrees with what the seller is saying.
If a buyer is exhibiting these signs, the chances of him buying the product/service are higher.
For example, it involves showing a bright face, listening carefully to you as you speak, opening his arms, and moving to do some calculations.
Buyers who show these signs are ready to buy because your product/service matches their needs and therefore, it is important to go about making the sale wisely.
Warning signs (yellow) signs mean that the buyer does not agree with the message you are conveying.
For example, withholding eye contact, refraining from asking questions, listening from behind, shaking hands.
It includes crossing legs, standing away from you and losing face.
These signs along with the message it conveys is that the conversation is not being successful and there is not enough demand from your product/service.
Therefore, the professional seller should turn the yellow card into a green card. The strategies you should use are to have a bright face, ask intelligent questions and answer those questions carefully.
Rejection sign (red card) Warning signs are converted to rejection signs if they do not return to the agreement.
The message these signs send you is a direct invitation to stop the conversation and arrange another situation.
For example, it includes turning away from you, attempting to leave you, being very silent, frowning, sitting on your knees with your arms crossed, and standing away from you with your legs crossed.
You can bring symbols to a consensus symbol.
1, It is necessary to temporarily interrupt the conversation together from continuing in that way.Have a marathon during silence
2, Find another solution to help the buyer avoid pressuring him to buy.
3, Ask open-ended questions to understand why he showed the resistance and find another way.
Finally, it is good to explain that you understand the person’s actions and convince him that you are looking for a solution together.
The one who doesn’t understand what they tell him doesn’t bubble even if they tie him up.
As we saw above, a buyer can express the messages he wants to convey with the above three signs even if he doesn’t verbally.
Therefore, it is the salesperson’s role to understand these signs correctly and respond appropriately, while making messages can lead to serious failure.
Conclusion
The attitude towards yourself will affect your actions, your actions will affect people’s respect and attitude towards you. As the saying goes, man looks outside, but nature looks inside, only you and your creator know your inside.
