The Essential Sales Skill For People on The Business Markets.
A slight difference in ability can make a big difference in results.
There is not a huge difference in Ability between those who succeed in different directions in our world and those who do not.
Small differences that are repeated all the time can make a big difference.Consider this example. In big cities like Finland, if two people leave home five minutes apart in the morning, when they get to work, there is a big difference between them.
Because of the roadblock, the one who left five minutes earlier could end up making a difference of at least thirty minutes.
Just like that, in sales, the small changes you make in your skills can make a big difference in your bottom line. One of the most popular competitions today is the Men’s Horse Race.
The winner is the horse that jumps over the most hurdles in the race and reaches the finish line first.
That is,the horse that entered the line first by the tail, and consequently the next horse can come out second only by the difference of the tail.
The prize between the first and second, however, is not as big as the lips.
The prize the first place winner receives is a large percentage higher than the second place winner, but they are thrown together by the same tail.
The same is true in sales,The difference in skills and effort between successful salespeople and lazy ones may be very small However their results, are much more similar.
Skills with Speech
Co-talk refers to the information sharing process that takes place between the vendor and the weak.
Communication skills are the most important skills for a salesperson.
It is through communication that a seller explains the characteristics, benefits and advantages of his product/service to the buyer.
In this world People with good communication skills can express themselves well and understand the other person’s well.
According to Mehrabia’s concept,
The popularity of a person’s speech depends on three factors, They are the words spoken, the way the words are spoken and the non-verbal conversation which I have broken down into percentages as below.
55% with nonverbal speech which is gestures 38% the way the words are spoken 7% the words used.
Listening skills
One of the things that distinguishes human beings from other creatures is their desire for respect.
Listening is one of the most important ways to express respect. Listening is a very important skill that requires all our emotions.
When we listen, we need to listen with our whole emotions, not just our ears.
When he talks about listening, the famous author Stephen Covey says that many people listen not to understand the way they listen but to respond.
Proper listening, however, is not to answer but to first understand the speaker’s point of view.
The mistake of many salespeople is that they think talking too much from listening too much will make them successful, As it was written at the beginning of your book, sales is helping people.
What does the physician do when a patient first goes to the clinic A few questions
He asks questions and listens carefully.
Based on what he heard, he made the necessary research and then prescribed the necessary medicine. Gururata also said that the oldest way to know a person’s needs is by listening.
When you talk you just repeat what you already know, But if you listen you can learn something new”Dalai Lama”.
From my experience so far, many people like to talk more than they listen.
However, when I study the lives of successful people in relationships, they tend to listen more than talk more.
Prospective buyers want you to listen and talk more about them than about yourself.
Many salespeople, however, think that selling their products/services is their goal and they convince the buyer to buy by talking rather than listening to his opinion they want to.
The failure of the asian sales forces the buyer to buy without first understanding his needs.
No matter how much you talk about explaining your product/service to help the buyer, the purchase decision is made in the time you decide to be silent and the buyer takes it and thinks about it, therefore, there must be time for you to listen quietly.
If there is one common mistake that many people make it seems that a talkative person has the upper hand in conversation, however, the opposite is true.
The listener has the upper hand in the conversation with the conversation Professional salespeople ask critical questions and listen carefully, thus taking the conversation’s dominance into their own hands.
To improve your listening skills, consider the following.
Stop talking and listen
Reassure your buyer that you want to listen (shake your head, for example).
Monitor the gestures your buyer makes carefully identify the emotions that appear and repeat what your buyer said.
☑️Listen to the full story the buyer tells.
☑️Don’t take your eyes off your buyer.
☑️Let your face be welcoming.
☑️Ability to ask questions.
Another way to distinguish between the buyer’s apparent and hidden needs is to ask questions, and your buyer will reveal his hidden needs to you.
Questions to be asked, however, are preferable if other questions require explanation, as this allows the buyer to express himself freely.
A very important aspect of speech along with the ability to understand the messages conveyed by gestures is the ability to hear the unspoken (Peter Drucker).
As we discussed above, the most important way of communicating messages is through nonverbal means supported by gestures.
The ability to understand this gesture is a great skill for a salesperson to have,
People can communicate in four ways other than verbally.
Conclusion
There is not a huge difference in Ability between those who succeed in different directions in our world. If you add just one little thing to your current sales skills, you can reap big benefits. In these next sections we delve into essential sales skills. The communication skills include four main components of the sales process: the ability to ask questions, the ability to speak nonverbally and understand signs, as well as the ability to listen.
